Banking Services Update
At The Bank of Elk River, you are our first priority. We understand your finances and your need for access. Following guidance from the Centers for Disease Control and Prevention (CDC) regarding social distancing and coronavirus (COVID-19), we are temporarily closing all of our lobbies. However, we want to assure you that we can continue to serve you in numerous ways.
ALL BANK LOBBIES ARE TEMPORARILY CLOSED – EFFECTIVE MARCH 18, 2020
Although we have temporarily closed our lobbies, our drive-thrus will remain open for business. Our team is available to support you in-person (by appointment only) and by telephone, email, and drive-thru during business hours. We encourage customers with complex transactions, safe deposit box needs, or new account assistance to call us. Please contact our Customer Service Department at 763.241.8522 Monday through Friday from 8 a.m. to 6 p.m. to schedule an appointment.
Drive-thru Hours:
- Main Street – 8:30 a.m. - 5 p.m. M-F
- School Street – 8 a.m. - 6 p.m. M-F and 8:30 a.m. - 12 p.m. on Saturday
- Otsego – 8 a.m. - 6 p.m. M-F and 8:30 a.m. - 12 p.m. on Saturday
- Zimmerman – 8 a.m. – 6 p.m. M-F and 8:30 a.m. - 12 p.m. on Saturday
We sincerely appreciate your patience as wait times may increase at our drive-thrus. As always, you can visit any of our Bank of Elk River ATMs or the 32,000 MoneyPass ATMs across the country for access to cash and to make deposits.
MORE WAYS TO BANK
A comprehensive digital suite of services is also available to meet your banking needs, including:
Mobile Banking:
The Bank of Elk River offers digital apps for both your personal and business banking needs. Pay bills, transfer funds, view statements, and more. Our apps are free and available for download in the iTunes App Store® and Google Play™ store. Click here to learn more about requirements here for businesses and consumers.
Digital Banking:
Access your online accounts around the clock. If you haven’t signed up, enroll now and start saving time! Already signed up? Log in and access your accounts here.
Digital Deposits:
Check deposits can be submitted at any time via The Bank of Elk River mobile app. If you’ve yet to use this feature and are interested in learning more, review our mobile app page or contact our Customer Service team at 763-241-8522
Real-Time Account Alerts:
Text Banking is a free service that allows you to quickly request and receive account information via text message. We make it convenient for you to manage your account. Click here for information on set up.
Telephone Banking:
Our automated telephone banking system is available 24/7 by calling 763-441-3380. Using speech or touch tone, this service is available in both English and Spanish.
Since 1885, The Bank of Elk River has served the businesses and residents of the area, and that will not change. If you have any questions about how we can service your banking needs during this time, please contact us at any of the numbers listed below:
- Customer Service Department: 763-241-8522
- Main Street, Elk River Office: 763-441-1000 or 888-293-2265
- School Street, Elk River Office: 763-441-9000
- Otsego Office: 763-441-7700
- Zimmerman Office: 763-856-6800
Thank you for your patience and continued support.
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